JACKSONVILLE, Fla. (June 5, 2024) – City Facilities Management (US) LLC announced on Wednesday, June 5, 2024, that Buster O’Brien is serving as the new Chief Operating Officer for City’s North American business.
“I’m honored for the opportunity to lead this extraordinary organization of dedicated and talented professionals,” says Buster. “This is an incredibly exciting time at City. We are committed to our foundation as the leader in integrated FM partnerships, as well as growth areas in technical professional services, sustainability programming and consulting. The common threads through all are an unwavering commitment to our client partners, industry-leading expertise, and our team’s inspiring work ethic.”
I’m honored for the opportunity to lead this extraordinary organization of dedicated and talented professionals.Buster O’Brien, COO
With years of demonstrated leadership as the company’s President of City Facilities Management (MA) LLC and City Building Engineering Services (US) LLC, and another twenty years of experience serving as a military officer, project and program manager, and an executive focused on business growth, he brings a wealth of knowledge and experience to his new role.
During his tenure at City, Buster has notably led the Northeast’s facilities management partnerships as well as spearheaded the company’s energy and sustainability initiatives for some of the top grocers, convenience stores and retailers in the nation. Read Buster’s full biography here.

2016: City US is established in North America, in partnership with Southeastern Grocers (SEG), servicing over 750 supermarkets across 7 southern states.
1985: Willie and Susan Haughey establish City Refrigeration Holdings (UK) Ltd in Glasgow, UK.
2009: City Australia launches in Melbourne, in partnership with Coles, servicing over 700 supermarkets across the country.
2015: City Asia launches in Kuala Lumpur, Malaysia, in partnership with Dairy Farm, servicing over 205 supermarkets across the region.