Tamara Joiner
VP of Human ResourcesEnthusiastic, reliable and experienced leader in People Practices, Tamara Joiner is Vice President of Human Resources at City Facilities Management (FL) LLC.
During her well-rounded journey of over 28 years in human resources, Tamara has held various recruiting, compliance, benefits, training and leadership roles including having owned her own HR consulting firm serving national clients for almost 10 years. Prior to her current position, Tamara supported City as Head of and Director of Talent Acquisition & Development for four years.
Since joining City, her team has maintained staffing at 95%+ in a highly competitive market and has reduced costs by 65% by creating internal, specialized talent acquisition and development teams. She shared one of her proudest achievements is her team’s creation of a full suite of professional and personal development programs aimed at growing City team members at every stage in their careers and supporting continued business expansion – from a technician “Level Up” program with over 150 courses to a leadership framework (Leadership Development Program, Emerging Leaders, Foundations of Leadership, Succession Planning and Executive Coaching). She is honored to have received City’s Service Hero Award in 2020 for these efforts.
Tamara’s desire for promoting a team member experience that fosters a positive and equitable culture is what leads every decision she makes. She is happy to have joined City, a place that invests in its people, encourages growth, and is dedicated to making an impact on the industry and communities we support.
In her spare time, Tamara enjoys being with her adult children and playing in the women’s golf league she co-founded in Jacksonville, Florida. She also regularly contributes as a guest speaker at the Jacksonville Chamber of Commerce and EmployFlorida leadership events.
North America
2016: City US is established in North America, in partnership with Southeastern Grocers (SEG), servicing over 750 supermarkets across 7 southern states.
2016: City US acquires Baltic Trail Facilities Management, servicing over 800 Ahold supermarkets across 11 north eastern states.
2018: City US establishes its partnership with leading retailer, Walmart, providing services to 460 stores in 3 southern states.
2019: City US expands its partnership with Walmart, providing services to 500 stores in 16 northeastern states.
Europe
1985: Willie and Susan Haughey establish City Refrigeration Holdings (UK) Ltd in Glasgow, UK.
1995: City UK launches long term partnership with Asda, one of the country's leading supermarket retailers, to provide total FM services across more than 600 locations in the UK.
2005: City UK establishes its construction and engineering division, providing innovative solutions across multiple sectors in the UK.
2009: City UK provides multi-site FM services throughout the country to Booker wholesalers and BP petrol forecourt operators.
2011: City UK begins the provision of dedicated FM and cleaning services across the distribution network of Asda supermarkets.
2017: City UK confirms the acquisition of Lesprit Ltd, trading as Maintenance Management Ltd (MML) and Atrium Maintenance France (AMF) based in Milton Keynes (UK) and Lille (France) respectively.
2019: City UK signs deal with Marks & Spencer servicing 1000 sites.
Australia
2009: City Australia launches in Melbourne, in partnership with Coles, servicing over 700 supermarkets across the country.
2015: City Australia expands its partnership with Coles, servicing all Liquorand and Express stores across the country.
2015: City Australia establishes its partnership with Target, servicing over 300 stores across the country.
2016: City Australia expands its partnership with Coles, servicing all its regional Distribution Centres across the country.
2016: City Australia signs a new 10-year partnership deal with Coles. This deal represents one of the largest GNFR contracts signed by Coles.
2017: City Australia renews its partnership with Target for another 10 years.
2018: City Australia commences cleaning self-delivery to Coles Distribution Centres throughout the country.
2019: City Australia signs its first healthcare partnership with the Australian Red Cross Lifeblood.
2019: City Australia establishes its partnership with mycar, servicing 260 sites.
Asia
2015: City Asia launches in Kuala Lumpur, Malaysia, in partnership with Dairy Farm, servicing over 205 supermarkets across the region.
2017: City Asia commences service delivery to 450 Guardian health and beauty sites in Malaysia.
2018: City Asia expands its partnership with Dairy Farm, servicing 630 sites in Singapore.
2019: City Asia expands its partnership with Dairy Farm, servicing over 1800 sites in Hong Kong.